Calls and Charges If you are the recipient of an inmate's call, a recorded message will announce the inmate's name and facility, the type of call - collect or prepaid - and that the call will be recorded. Insect repellent Other forms of family violence that are suspected or occur during a visit will be reported according to various provincial statutes. 6.8. Some examples of assistive devices are wheelchairs, prosthetics, personal oxygen tanks, crutches, canes, walkers, assistive listening devices, continuous positive airway pressure (CPAP) machines, etc. Inmates who are having PFVs must purchase their food and ingredients ahead of time at the inmate canteen. Someone outside of the institution (such as friends or family) can also make the application on your behalf or pay the fee for you. This report will contain information about your plans upon release. Your clothing must not be altered or damaged. viewing. Your bodys tolerance to drugs goes down quickly when you stop using them, even after a few days. If a library is available, inmates typically have weekly access to select some reading materials on the living unit (or another location) or through library parades. Before starting this process you must make sure that your Adobe Flash player is fully updated and Privileged users such as attorneys and judges will have the option to This program is suitable for inmates who are working towards fulfilling the requirements to earn the Ontario Secondary School Equivalency Certificate. If you decide to appeal your conviction or sentence, you should put in an Inmate Request Form to make sure your appeal is filed on time. Take home naloxone (THN) kits are available when released. All inmate telephones are shut off between the hours of 11 p.m. and 6 a.m. seven days a week, unless otherwise authorized by Correctional services. Using another inmates PIN number to make telephone calls is not permitted. Once you have received permission, you must tell the third party that the subscription has been approved and ensure that the third party is aware of their responsibilities. Your segregation conditions will be reviewed within 24 hours, and you will have the opportunity to provide new information about your situation to ensure that your needs are being met. Products containing methyl salicylate, Fresh air and outside exercise is normally offered every day. The information you share with health care staff is confidential, and is kept in a separate health care record, rather than with your general institution file. Inmates do not have the right to request to be put in segregation conditions. There are a few different options to file a complaint depending on the police service involved and/or the nature of complaint. Proof of a common-law relationship is the responsibility of the inmate and/or the visitor. Security level assessments may change throughout your stay depending on your personal situation, behaviour, participation in programming and compliance with institutional rules. The superintendent holds the money (cash only) you had on admission in a trust account for you. Additional items will be placed with your personal property. The InmateSales View mobile app allows you to place video sessions to incarcerated individuals at certain facilities. Download APK (29.3 MB) . Restrictions on reading material may apply where there is reasonable cause to believe that the material would impact the security and safety of the institution. The visit will end if you and/or the inmate you are visiting violates any of the rules and/or procedures. Deposit funds, send picture mail, and purchase phone cards to. It is easy to use, with standard computer equipment - all you need is a webcam and microphone. Usually individuals are put in the list who have violated the Video Agreement or are on a 'Do Not Contact' list. If you would feel more comfortable discussing your concerns with an external agency, the following options are available to you: If you are unhappy with the services or conduct of an individual police officer or police service, there is a process for formal complaints. You may use money from your trust account to buy canteen items. Approval for your video sessions may be required by the incarceration . You are eligible to apply to OCI if you have six months or more remaining in your sentence before discharge. It also describes how inmates are approved for this type of visit. These items include a toothbrush, toothpaste, soap, shampoo, comb, deodorant, razor and shaving cream, and if required, feminine hygiene products. Segregation means any type of custody where an inmate is in highly restricted conditions for 22 to 24 hours or do not receive a minimum two hours of meaningful social interaction each day, excluding circumstances of an unscheduled lockdown. If your appearance has been altered, you may need to take another identification picture. You do not need funds in your account to make a call. After 90 days, if you do not claim the money in your trust account it will be deposited in the Consolidated Revenue Fund of the Province of Ontario in accordance with ministry regulations. Video on Demand (Inmate Initiated) Inmates at the Jail can schedule a video visitation session with family and friends. Health care staff will ask what medications you take, the pharmacy that gave you the medications, and who your doctor is. For most complaints, the advisor will need to let the institution know your name so that they can resolve the issue. to verify information. Correctional services will consider any relevant, legitimate Human Rights Code related reasons for inappropriate behaviour when taking action (e.g. You can place and receive video calls from wherever you have high speed internet using your device's microphone and speaker. Products with vitamins To buy a newspaper or magazine that is not on the canteen list, you must make arrangements through a third party (e.g., family member, friend, etc. You may pick up your property during regular business hours. The items should take into consideration the religious, spiritual, and cultural diversity of the institution, ensure the amount for holiday canteen purchases will be spent between November 1st and December 31st and includes taxes, allow inmates whose equivalent major holiday occurs at a time other than that of the majority of the inmates to purchase holiday canteen items at that time. To reduce the risk of spreading infections (e.g., colds, flu, skin infections, hepatitis, etc. Temporary Absences This lets staff know if you are suitable for treatment or if you need an assessment before going to another institution. Public inquiries can be directed to CBSA by mail (see above), by email contact@cbsa-asfc.gc.ca or by accessing their website. To apply for legal aid, please ask a staff member or contact Legal Aid Ontario directly at Toll-free: 0-800-668-8258 or TTY: Toll-free TTY: 0-866-641-8867 (for inmates who are deaf, deafened or hard of hearing or who have speech related disabilities). Staff will let you know how many hygiene items you are allowed to have. This provides Inmates, their families, friends, and the public an opportunity to "see" one another. If you have a Human Rights Code related characteristic or need that impacts your ability to read or understand the information in this guide (language barrier, physical disability, intellectual disability, etc. If you dont have enough money to pay the fine yourself, family, friends, or other people you know in the community may pay it for you. If you do not want to apply for parole or for your parole board hearing to be automatically scheduled, you may give up (i.e. You may get this booklet by asking staff or submitting an Inmate Request Form. Work programs provide meaningful work experience and the opportunity to develop practical skills in a real-life environment to assist with an inmates return to the community. An inmate is not eligible for a PFV if they are: The following visitors are eligible to participate in private family visits: A common-law partner is a person who, at the time of the inmate's incarceration, had been cohabitating with the inmate in a conjugal relationship for at least one year. The telephone system does not allow 3 way calls. If you have any questions or concerns while you are in custody, talk to a staff member. Nail clippers You should review issues related to your bail with your lawyer. If you have concerns with your mental health, you can submit an Inmate Request Form or speak with staff. If you do not know your next court date, or have questions about court, please ask a staff member for help. be filtered by date, caller, or inmate name. The COII/PW will explain the process to the inmate and visitor. You may be transferred to another institution to address security or behavioural concerns in your current institution. For more information on volunteer programs, you may ask a staff member. Police may be advised if the law or a court order has been violated. Once you have been approved for video visitation with an inmate you will be contacted with information on how to access the video visitation. Items that are saturated with perfume or other odours may not be delivered to you but may be sealed and placed in your property. This arrangement may be coordinated by the Superintendent and/or chaplain. You will also have reasonable access to other hygiene and grooming services such as haircuts, hair colour or nail care. If you can meet the conditions of your bail, you or your lawyer can ask to see a Justice of the Peace while you are at court. Contraband is any property that is in an inmates possession that was not issued by the institution. Temporary accommodations can be considered to help you better manage your situation. Client Complaint Resolution LineToll-free: 1-866-535-0019Monday to Friday9 a.m. to 4 p.m. During regular business hours, you will be allowed visits from your lawyer, a religious or spiritual leader, a probation officer, a volunteer, community support person and other authorized persons. The purpose of these visits is to: An officer will conduct a follow-up interview with the visitors. As you know, during the initial trial period, Video Visits were offered as a complimentary trial service. The items and amount will be the same. Canteen items have fees and applicable taxes. The appeal period for criminal offences is typically 30 days from the date of conviction or sentence. Ask health care staff for one. It is a special condition the superintendent or OPB puts on some TAs. mitigate the severity of the misconduct or the inmate's responsibility for it, cause the inmate to be adversely impacted by a particular disciplinary measure if imposed (, your participation and progress in programs and your institutional behaviour, where you are going to live and what you plan to do with your time if released, the impact your offences have had on the victim(s) and the community, it is necessary to protect the security of the institution or the safety of other inmates, you refuse to be searched or resist a search. Recruitment video for the Vancouver Island Regtional Correctional Centre in the Ministry of Justice, Adult Custody, Corrections Branch in teh BC Public Service. If your application for a TA has been denied, you may request a review of the decision in writing within seven days of receiving the decision. Typically, to be released before the date the sentence ends you must pay the entire amount you owe. If you are held in segregation conditions: If you have mental health concerns and are held in segregation conditions: You have the right to refuse assessment, however; you are strongly encouraged to participate and provide accurate information about your mental health. If you want to receive French language services, you should tell staff and/or put forward an Inmate Request Form. Your own clothing is usually exchanged on a one for one basis unless approved by the superintendent. . It will automatically hang up if a 3 way call is attempted. This allows two-way communication at all times. Please make sure to test your equipment before video visiting online; TKC is not responsible for user equipment failures. You may make a written complaint to the superintendent by filling out an Inmate Request Form. If you do not follow the conditions of your parole, your parole may be revoked. The board will then proceed to give you a parole hearing. If the Superintendent approves a gift, it will be checked by staff and placed with your personal property. Mailing addresses for the assistant deputy minister including directors for each region (i.e., North, East, West, Central, and Toronto regions). and our videos are one more resource to make things a little easier for you! When you call the CCRL, the advisor you speak with will ask you for your full name, your Offender Tracking Information System (OTIS) number, and which institution you are making a complaint about. Visiting and communicating with an inmate, Statement of Voluntary Participation and Consent for Private Family Visits, Visiting Application and Information Form, Institutional Access CPIC Clearance Request, Visiting Application - Child Safety Waiver. The purpose of this guide is to provide you with general information on the rules, routines, and services available to you while you are an inmate in a provincial, adult correctional institution. The infractions described above may also lead to criminal charges. If you need assistance obtaining these addresses, staff will help you. Upon admission, you will receive a handout that outlines the rules and expectations that you must follow and explains what happens if you break the rules or receive a misconduct. If you do not have the Adobe Acrobat reader application installed on your computer, you can download it free from: An inmate must complete Form 0529 Application for the Use of the Private Family Visits Unit and then submit it to their correctional officer II (COII) or primary worker (PW). The IPC charges an appeal fee of $10 for personal information (e.g., your medical record) and $25 for general information (e.g., institution rules and regulations). This is referred to as earned remission. Reimbursement for the losses will be from the Inmate Welfare Fund. problem prone skin, Any alcohol free anti-perspirant or deodorant, Shampoo While on parole, you will be supervised by a probation and parole officer in the community until the end of your sentence date. In Ontario, you are eligible for parole at one third of your sentence. You must get permission from the superintendent if you want to make a big change in your hair style or facial hair. Charges will be billed to the person initiating the Video Visit.*. If you see or are subjected to inappropriate behaviour, speak to a staff member so that it can be addressed. 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