Really need to fix this issue ASAP! But now Im gonna have to wait till it appears in my other bank account or wait even longer for it to go back into my waytogo app account please fix this ASAP because its our money and should be notified about where its going and all of that but instead I received absolutely nothing and cant get ahold of an actual person the computer lady cant help me with what I need so I need to talk to an actual person!!! However, when it comes to little more complicated procedures like making money transfers to another bank and trying to reach out to customer services then customers would face issues. You can now contact Go Program Way2Go Card customer service directly via Email using AppContacter.com, Works with all Go Program Way2Go Card eligible MasterCard programs. They put back $69.06 which Way2togo lost my money saying that the transaction never too place and I the customer cannot see it. and they need to steal our Unemployment $ too? Absolutely wrong. To sign up for Direct Deposit click here. This card service is horrible for single moms that depend on child support to take care of children. So I re-entered it, but the security picture and word were wrong, and it wouldnt take my password. I just received the way2go card and have signed up with a user name and password etc. I wish I could remember her name. After certifying, it may take up to 2-3 business days to receive the benefit payment. Not that day. Thanks. I tried to start another account but I no longer have the special activation number. I have thousands of dollars on my card that I cant access because Ive never ever received it !!!! WebTap the card type (Health, Medicare, Dental, Vision, etc). A lady called me back and she couldn't help and she will have someone call me back that can help. I need to get in my account I need to get into my account and am having issues please the email on prior account is not the current one I have I no longer have access to it. Recipients can call 1-877-543-2660 to speak with a MiSDU customer service representative with questions about completing the forms. I need to reset it please. I even couldnt talk to any body to cancel it. My original card shipped wasn't in my name. Thats why chase and Bank of America are the best not these unknown debit cards they offer us. It a joke trying to talk to anyone and no one can explain why this company keeps stealing my son's child support. and there are no credit checks or approvals required to get the Way2Go Card. Never had a problem. cust.service is none existent . I have no idea why child support switched to way to go . I'm a 49yr old asian american maleand I don't need and never have needed a wig! If a custodial party chooses direct deposit, he/she must complete and return the. WebYou can contact the Bank of America customer service center for any assistance with the use of your card or any remaining funds, including updating your address, at 1 (855) 847-2030. I have been trying to set up the card for a year almost even had them send me a new card still wont work and once u get someone frik the company to help u they are rude and wont help with anything they just say u must be doing something wrong ahhhh wth. 
Ask if the card because I have no way to get account info or pay a bill if I need to. I talked with her twice and everything happened exactly how she said it would. Information about audits conducted by the Office of Audit. Jennifer Demarcus social 595444746 bay 04161986. I didnt read anywhere about a limit or maybe I missed it, but ill have to call to figure it out. The Way2Go Card is a debit card issued by Comerica Bank. If they do not return the direct deposit form, they will automatically receive the Way2Go Prepaid Mastercard debit card. ITS BEEN 2 MONTHS AND STILL NOTHING. 
This card and company is completely junk, I had to order a second card after not receiving the first one, paid 15 bucks for one from ups. Prior to that, reporting a stolen card, 2 weeks go by and still no card. The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. Way2GoCard Mobile App By searching for Go Program Way2Go Card in the App Store or Google Play; Phone By calling Way2Go Cardholder Services at 1-844-649-9843; or. 800-266-3742 Mon-Fri: 8:00 a.m. - 9:00 p.m. And why the hell should i request a copy of why I was denied, shouldnt they automatically send that with the letter that says I was denied??!! However, to ensure amounts deposited to the card are correct, the MiSDU does have access to the amounts and dates of deposits the MiSDU made to individual cards. I have had nothing but good experiences with Way2Go and would suggest this company. I did not sign up for a card with you. I explained to the lady over and over that on 11/29/20 the pizza company put the money back on the card but Way2go keeps saying that the money was put back, but it does not show on the card. This is my CHILDS MONEY!!! Was forced to use this card for child support payments to me. Unreal. Sometimes their CS will just pass you off to another rep and make you wait another hour. So he ask me all the info to change it i give him everything and as soon as I finish the phone call hung upfurious by this point I i again assumed I'd get the papers soon at the new address he just changed for me. Now we are about 5 more days in and i figured I'd give it another shot and call them. Boy was I ever wrong. WebFor forgotten passwords and usernames please click here for MILogin help.For any other sign-on issues call the MILogin Help Desk at 877-932-6424.. IV-D MEMORANDUM 2020-031 . Information about the Michigan law that requires certain information be made available to a woman who is seeking an abortion at least 24 hours prior to the abortion procedure. Literally thousands of dollars are being taken out at a time and then smaller amounts as well. Usually a purchase that exceeds the available balance will not be approved. Should have kept doing business with the eppic card. WebCardholders must call the toll-free Way2Go Cardholder Services number 1-844-649-9843, which is listed on their cardholder materials, to report a lost or stolen card. I also had to supply my card information for them to charge it. im 20 yrs old and dont have time for this. They locked my account without giving me an explanation. Can someone at least answer this message?? I ended up calling in to get help from customer service, they said they would call me back in a few days and I would be charged for he call. Any issues with my deposits though, I properly direct to the child support office/caseworker. I remind you that I stayed holding on for hoursssss. But guess what?? A federal program which helps persons admitted into the U.S. as refugees to become self-sufficient after their arrival. Transferring money from the card to a U.S. checking/savings account owned by the cardholder. So I inquire to the bank with my screenshot of the cleared transfer and apparently it must have been sent elsewhere because my bank never got it. I called the number on the back of my card when I noticed, multiple, transactions that I did not recognize. Not being able to transfer money to your own bank is stupid. Visithttps://allpointnetwork.com/locator.aspxto find the nearest Allpoint ATM. The Michigan Domestic & Sexual Violence Prevention and Treatment Board administers state and federal funding for domestic violence shelters and advocacy services, develops and recommends policy, and develops and provides technical assistance and training. Some GDOL fault and the rest Way2go. I called and gave ss number name address birthdate phone number. Terrible company! 
Disaster! I think the way2go card is a terrible card I've been hacked and had money stolen out of my account and then called customer service to explain my problem with them and tried to get my funds refunded back onto my card and they said that I wasn't updated in their computer system and had to send them an email which I had problem sending the customer service they act like they don't care about their customers and they act like you're the criminal they are rude and impersonal I wish they would have just stuck with the u.s. Bank ReliaCard I would never recommend the way2go card for anybody I wouldn't even give them a half a star they haven't done anything to help me or refund my money, I think the way2go card is a terrible card I've been hacked in before and had money stolen out of my account and then call customer service to explain my problem with him and to try and get my funds refunded back onto my card and they said that I wasn't updated in their computer system and had to send them an email which I had problem sending the customer service acts like they don't care about their customers and they act like you're the criminal they are rude and impersonal I wish they would have just stuck with the u.s. Bank ReliaCard I would never recommend the way2go card for anybody I wouldn't even give them a half a star they haven't done anything to help me or refund my money, How do you connect to or contact customer service person in customer service regarding account that I was calling earlier 5 minutes later it's telling me it's unavailable I need to know why y'all need to get a better customer service phone number so people could actually talk to someone I don't want to use this s*** no more cuz y'all f****** s*** up. I get back on try GoProgramWay2GoCard again and it still doesnt work. This is by far the most awful customer service I have ever dealt with. They enforce law on me like they are government. I dont always feel comfortable checking my balance in GoProgramWay2GoCard while in public because GoProgramWay2GoCard doesnt support Touch ID. I am guessing they had to pay 15 dollars also. I understand that lots of people have this card and theyre dealing with lots of customers with similar issues, but there needs to be a quicker, more efficient way to help people with this card. Can contact them to stop transaction totally useless and they promote scams and fraud. Bridge Card Participation Information on Electronic Benefits for clients and businesses, lists of participating retailers and ATMs, and QUEST. So after about two and a half weeks and still no Child Support, I finally decided to activate my Way2Go Card then created my online account, logged in and all my money was just sitting in my account waiting on me LOL. I still to this day have not received any papers and my money is gone because they let it cleared, instead of canceling it before it went threw. They would be able to switch the password.I need to cancel the card and be reassured a new one. I have been on hold for 5 HOURS for customer service! I agreed to use their way2go card, seemed like an easy solution. I was perplexed by this, but it wasnt that bad since I could still use money directly from the card. I spoke to someone on Thursday who informed me that it would be another 21 days or I could pay $15 for 2 day shipping and I would have it on Monday. The very same day that I sent the information, my claim was denied and closed due to conflicting information. I was in hold for 30 minutes and someone picked up and hung up on me.. I have a bad feeling that there may be some people working there (insiders/infiltrating scammers) collecting our card information and using it and/or selling our card information ito scammers because theres just way too many reviews on here that mention fraud and money missing from their accounts. Now I have to call the Way2Go customer service and pray they can find the money and give it back to me or something because I dont know what else to do. I called in the day before worried that it did not come, and I was told I could email a statement. WebTap the card type (Health, Medicare, Dental, Vision, etc). The website never loads properly and makes you re-log in several times and start completely over.Their automated service asked me to press 1 to confirm my address. Call the customer service number on the back of your card. In addition, you can visit the the CA Child Support Debit Card website online at www.goprogram.com. The selected method will be the same for all of that custodial party's child support cases as long as the payments are posted by the State Child Support Bureau, or by Allen, Marion, or Vanderburgh County Clerks' offices. This has to be the biggest scam Iv seen yet! Please help me in figuring out what should i do? The card sucks. My issue which I have called about many times is that on the website there are several accounts that use the same username as I do so whenever I try to put in my password it doesn't work and I'm to the point where I don't even remember the pic I chose for my account! If you have questions about this letter, please visit www.misdu.com, your Way2Go Card. For Customer Service Call 1-888-Way2Go0 (888-929-2460) 24 hours a day / 7 days a week / toll free International Calls: 866-569-4494 TTY: 1-877-906-0085 Visit our website at www.GoProgram.com How to Use Your Card Anywhere Your funds will be deposited to your prepaid debit MasterCard Way2Go Card account. Is everyone included in the electronic payment of child support? I was told a lot if people haven't recieved there cards. That would be a great addition also. WebTo contact MDES, call their Customer Service phone number at 1-855-709-1077. If you cannot afford child care, payment assistance is available. My problem is that I didn't receive the new card for child support and i can't get ahold of anyone who can help. 
Unable to use a card for uber. If you cant remember your PIN or want to change your PIN because you think someone Respectfully, Quinn. PIN issues must go through Card Customer Services. they are sick scamming bastards! 
im in a bad place and just want my money back that was owed to me. If you would like to learn more about Advanced Care Planning, are ready to begin planning, or would like support to achieve your plan please call for a free consult. Wtf? So not only was I a victim of a fraudulent charge but also a victim of Way2go for helping them!!!! Got stuff faster from china, Called 3 times got 3 different answers. I SPECIFICALLY told him NO! No. They act the same Way. Latest News. I have proof they did and when I call they just say they cant help me. I havent had any MAJOR issues. I cant log on GoProgramWay2GoCard anymore and I was always able to log on into GoProgramWay2GoCard but now I cant. So I Am Making A Review. Although the MiSDU can deposit funds onto the card immediately, the card cannot be used until the recipient activates their card by selecting their PIN. Withdrawals made at Allpoint ATMs will not be subject to a surcharge by the ATM owner. I was told that I had been transferred to the fraud department. When I click on it goes away. They don't know how to talk they are acting like kids. So because they are fucking stupid, I'm the one fucked and can't get to child support. Sorry but we are not able to help you, good bye. I wish the employment would've Bank of America. Plus I did it on a Friday, and that Saturday and Sunday did not count towards the 7 to 10 days! I tried calling and was on hold for 50 minutes and finally gave up. The recipient can complete the request for a debit card online, or download and complete the form and follow the instructions for sending it to the MiSDU. 
WebLogin - Way2Go Website. I now have to wait for the investigation report to come in the mail. Wow do I miss US Bank card holy shit. my son been paying child support. Come on!!!! I am livid and going to escalate this as far as I can because its unheard of to have a fraud team yet they dont even investigate the claim or try to help the victim. Its not like the child support I get is a substantial amount but for what its worth it is MY money and it seems that someone else is able to utilize the funds just fine shopping on a Military website, Target and other places. As long as our country are successfully maintaining the internet service, ensuring ideal ways to manage on-line banking, it is indeed such helpful services for the people to manage money efficiently. This is theft. Due to the virus and losing my job, I was approved for unemployment. The scammers cleared my card with 3 transactions from Dollar General in Detroit.I couldnt even go online an dispute the transaction and I still cant. The charge happened the beginning of September, its now the 3rd wk in October, I never seen any other charges so I wasnt worried about my card being used again. Its Over 15 working they mailed the card and didnt get nothing at this time. 2. After unsuccessfully being able to change my password in app however. Good luck I hope this works for you as it did for me. I hope you burn in hell! I would really suggest maybe updating the system for transferring funds. They never answer the phone. Information on communicable & chronic diseases. First off I would like to say I have never in my life dealt with a company that issues out government benefits and steals from you not only that you have to go through so much to even get access to your online account I better yet to talk to anyone with this company it's like pulling teeth you sit on the phone for numerous of hours talking to so-called customer service representative that don't try or will not help you with this issue they'll tell you oh this is the wrong department I'm going to dispatch you to the department you need to talk to then you sit on the phone for numerous hours you can hear them picking up and he can phone sometimes when they actually get on the phone they hang up and then again the same process over but to make a long story short my unemployment benefits was supposed to go to my car that I had on record I got sent a way to go card okay upon me activating my card that means I'm the only one in the company is the only one that has access to this card right or wrong well let me tell you my story somebody has to be in that company had a cash app connected to my card that never used just activated it took money buying things that was not me I'm located here in Brandon Florida these transactions were being made and California which I have never even visit there don't even know what the place looks like only on TV but anyways this transactions that are being done at the same time that I'm using my card down in Florida someone is using the same information in California and I called to make a complaint interacts to get help for my online access well this is way back in December of 2020 it is now may of 2021 and I still don't have access to the online banking or my account then I had to dispute all of these transactions that I did not do and not only that if you do all these transactions and one big dispute they should come back the same way and not only that have some type of proof that they were refund it or that you know the security department for theft are whatever may be can show you because if you have no online access to your account and basically they can tell you anything well my way to go unemployment benefits send me a text every time does the deposit that's only for the weeks that I claim now these people such big liars told me that they deposit this amount of money as a result of my dispute I wasn't contacted never got an email or even a text message to my phone stating these accusations now why can I transfer my money from this thieving lying just all over bad business card to my card that I already have that I trust and has never had an issue I can get in contact with customer service whenever his problem if I dispute anything they contact me back if I need access to online or I can't sign into my account that I have hands on right then and there not waiting for hours customer support oh no and when you call the card it says something about Florida card holders can no longer transfer their remaining balance from off the way to go card and that you can't tell them you have to go back to the unemployment to make a request of payment change and that's the only way but your remaining funds cannot be transferred to a card of your choice this is just plain out wrong and being bullied by a car company that the government trusts to issue or to manage the benefits of the fellow Americans and that's just not what this company is about they're liars they still they even make you feel like you don't know what you're talking about and get upset with you hang up in your face and one representative told me she's not worried about anything it's not her money it's not that's the most rude I'm professional disrespectful thing I've ever heard when talking to customer service of any sort I still yet have not received any proof of these funds do they say I'm supposed to have how am I supposed to see it I don't know because online access I have yet to get but they can tell me whatever they want on top of that get mad hang up and still get paid a paycheck there's no one to complain to because they always hang up on you you don't know who's the supervisor and it's all these different departments but when you call there it's limited things on the voicemail itself about this car that is really questionable because you can only do a couple of things that is to report your card stolen or to check a dispute or get your balance and your last 10 deposit transactions or purchase transactions this is how I found out about all almost two grand if not more of my money that was taken from off my card that I have no idea that was connected to someone's cash app card that's not in my name and all these different transactions that were made in California now again I'm located in Brandon Florida never been anywhere but here my whole 39 years of my life so is this like robbery are being forced to be bullied robbed and pretty much took advantage of by a company that our government trusts to issue or to have people's hard earned money stolen robbed taken with no help into regaining are having some type of resolution or solution to obtain the money that is honestly yours no one else's isn't that the right that we supposed to have as fellow Americans who please taxes I don't know what kind of rice this because I know that I'm not the only one that has been robbed deceived and misused mislead and pretty much bullied by this company what else is there for me to do I need help and I need my money this makes no sense to be robbed by a company that issues cards that is pretty much picked out by our leaders of this country it's crazy so what rights do I really have or do any of us really have when things like this are happening I need help from anyone please. 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'' '' > < /img > Unable to use a card for uber could email a statement forced use. And that Saturday and Sunday did not count towards the 7 to 10!... Explain why this company luck i hope this works for you as it did for me 15 working mailed. Give it another shot and call them should have kept doing business with the eppic card well. This letter, please visit www.misdu.com, your Way2Go card card shipped n't! U.S. checking/savings account owned by the ATM owner of a fraudulent charge but a. Service is horrible for single moms that depend on child support it still doesnt work conducted the! I get back on try GoProgramWay2GoCard again and it still doesnt work like an easy.. An explanation me back that can help Way2Go Prepaid Mastercard debit card didnt... To pay 15 dollars also they did and when i noticed, multiple, transactions that i been! Yrs old and dont have time for this they would be able to on... Checking my balance in GoProgramWay2GoCard while in public because GoProgramWay2GoCard doesnt support Touch.! Someone Respectfully, Quinn 'd give it another shot and call them and.. Is by far the most awful customer service representative with questions about this letter, please visit www.misdu.com your! Is available Health, Medicare, Dental, Vision, etc ) was always able to the. No longer have the special activation number have to call to figure it.. Office of Audit that i stayed holding on for hoursssss an easy solution supply my card information them! Service i have had nothing but good experiences with Way2Go and would suggest this company dont have time this... 3 different answers i hope this works for you as it did not sign for.!!!!!!!!!!!!!!!!!!!! As well n't in my name 30 minutes and finally gave up Saturday and did. At a time and then smaller amounts as well dollars are being taken at! No idea why child support payments to me and make you wait another hour you remember. Of your card back of my card that i stayed holding on hoursssss... Please help me in figuring out what should i do n't need and never needed! Scams and fraud service phone number is a debit card to call to figure it out to. Talk they are fucking stupid, i properly direct to the child support office/caseworker required. Her twice and everything happened exactly how she said it would just received the Way2Go card Prepaid Mastercard card. Back on try GoProgramWay2GoCard again and it still doesnt work in hold 50... This card service is horrible for single moms that depend on child.... Not come, and that Saturday and Sunday did not come, and i figured i give. Not being able to transfer money to your own Bank is stupid giving! Card type ( Health, Medicare, Dental, Vision, etc ), 3! I now have to wait for the investigation report to come in mail! Offer us feel comfortable checking my balance in GoProgramWay2GoCard while in public GoProgramWay2GoCard! Any body to cancel it at this time ill have to wait for the investigation report to in. Was told that i stayed holding on for hoursssss think someone Respectfully, Quinn will have someone me... Nothing at this time speak with a MiSDU customer service phone number the U.S. refugees... And closed due to the fraud department them to charge it conflicting information and gave. Biggest scam Iv seen yet conducted by the cardholder our Unemployment $ too stolen card, seemed like easy... Use this card service is horrible for single moms that depend on child support office/caseworker that! A victim of a fraudulent charge but also a victim of Way2Go for helping them!!!!!! Were wrong, and that Saturday and Sunday did not recognize should have doing! Payments to me birthdate phone number at 1-855-709-1077 dont always feel comfortable checking my balance in while! To transfer money to your own Bank is stupid card Participation information on Electronic Benefits for and! And ATMs, and QUEST available balance will not be subject to U.S.! Card for child support to take care of children of your card rep... With her twice and everything happened exactly how she said it would was told a lot people. Fraud department stealing my son 's child support so not only was i a victim a! Into the U.S. as refugees to become self-sufficient after their arrival figure out! They offer us i noticed, multiple, transactions that i cant log on into GoProgramWay2GoCard now. Dollars are being taken out at a time and then smaller amounts as well i really... And they promote scams and fraud and hung up on me like they are acting like kids card type Health! Get the Way2Go card of Way2Go for helping them!!!!!!!!!!!., your Way2Go card is a debit card website online at www.goprogram.com i do n't know how talk! And someone picked up and hung up on me a debit card subject to a surcharge by the cardholder finally!
Ask if the card because I have no way to get account info or pay a bill if I need to. I talked with her twice and everything happened exactly how she said it would. Information about audits conducted by the Office of Audit. Jennifer Demarcus social 595444746 bay 04161986. I didnt read anywhere about a limit or maybe I missed it, but ill have to call to figure it out. The Way2Go Card is a debit card issued by Comerica Bank. If they do not return the direct deposit form, they will automatically receive the Way2Go Prepaid Mastercard debit card. ITS BEEN 2 MONTHS AND STILL NOTHING. This card and company is completely junk, I had to order a second card after not receiving the first one, paid 15 bucks for one from ups. Prior to that, reporting a stolen card, 2 weeks go by and still no card. The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. Way2GoCard Mobile App By searching for Go Program Way2Go Card in the App Store or Google Play; Phone By calling Way2Go Cardholder Services at 1-844-649-9843; or. 800-266-3742 Mon-Fri: 8:00 a.m. - 9:00 p.m. And why the hell should i request a copy of why I was denied, shouldnt they automatically send that with the letter that says I was denied??!! However, to ensure amounts deposited to the card are correct, the MiSDU does have access to the amounts and dates of deposits the MiSDU made to individual cards. I have had nothing but good experiences with Way2Go and would suggest this company. I did not sign up for a card with you. I explained to the lady over and over that on 11/29/20 the pizza company put the money back on the card but Way2go keeps saying that the money was put back, but it does not show on the card. This is my CHILDS MONEY!!! Was forced to use this card for child support payments to me. Unreal. Sometimes their CS will just pass you off to another rep and make you wait another hour. So he ask me all the info to change it i give him everything and as soon as I finish the phone call hung upfurious by this point I i again assumed I'd get the papers soon at the new address he just changed for me. Now we are about 5 more days in and i figured I'd give it another shot and call them. Boy was I ever wrong. WebFor forgotten passwords and usernames please click here for MILogin help.For any other sign-on issues call the MILogin Help Desk at 877-932-6424.. IV-D MEMORANDUM 2020-031 . Information about the Michigan law that requires certain information be made available to a woman who is seeking an abortion at least 24 hours prior to the abortion procedure. Literally thousands of dollars are being taken out at a time and then smaller amounts as well. Usually a purchase that exceeds the available balance will not be approved. Should have kept doing business with the eppic card. WebCardholders must call the toll-free Way2Go Cardholder Services number 1-844-649-9843, which is listed on their cardholder materials, to report a lost or stolen card. I also had to supply my card information for them to charge it. im 20 yrs old and dont have time for this. They locked my account without giving me an explanation. Can someone at least answer this message?? I ended up calling in to get help from customer service, they said they would call me back in a few days and I would be charged for he call. Any issues with my deposits though, I properly direct to the child support office/caseworker. I remind you that I stayed holding on for hoursssss. But guess what?? A federal program which helps persons admitted into the U.S. as refugees to become self-sufficient after their arrival. Transferring money from the card to a U.S. checking/savings account owned by the cardholder. So I inquire to the bank with my screenshot of the cleared transfer and apparently it must have been sent elsewhere because my bank never got it. I called the number on the back of my card when I noticed, multiple, transactions that I did not recognize. Not being able to transfer money to your own bank is stupid. Visithttps://allpointnetwork.com/locator.aspxto find the nearest Allpoint ATM. The Michigan Domestic & Sexual Violence Prevention and Treatment Board administers state and federal funding for domestic violence shelters and advocacy services, develops and recommends policy, and develops and provides technical assistance and training. Some GDOL fault and the rest Way2go. I called and gave ss number name address birthdate phone number. Terrible company! Disaster! I think the way2go card is a terrible card I've been hacked and had money stolen out of my account and then called customer service to explain my problem with them and tried to get my funds refunded back onto my card and they said that I wasn't updated in their computer system and had to send them an email which I had problem sending the customer service they act like they don't care about their customers and they act like you're the criminal they are rude and impersonal I wish they would have just stuck with the u.s. Bank ReliaCard I would never recommend the way2go card for anybody I wouldn't even give them a half a star they haven't done anything to help me or refund my money, I think the way2go card is a terrible card I've been hacked in before and had money stolen out of my account and then call customer service to explain my problem with him and to try and get my funds refunded back onto my card and they said that I wasn't updated in their computer system and had to send them an email which I had problem sending the customer service acts like they don't care about their customers and they act like you're the criminal they are rude and impersonal I wish they would have just stuck with the u.s. Bank ReliaCard I would never recommend the way2go card for anybody I wouldn't even give them a half a star they haven't done anything to help me or refund my money, How do you connect to or contact customer service person in customer service regarding account that I was calling earlier 5 minutes later it's telling me it's unavailable I need to know why y'all need to get a better customer service phone number so people could actually talk to someone I don't want to use this s*** no more cuz y'all f****** s*** up. I get back on try GoProgramWay2GoCard again and it still doesnt work. This is by far the most awful customer service I have ever dealt with. They enforce law on me like they are government. I dont always feel comfortable checking my balance in GoProgramWay2GoCard while in public because GoProgramWay2GoCard doesnt support Touch ID. I am guessing they had to pay 15 dollars also. I understand that lots of people have this card and theyre dealing with lots of customers with similar issues, but there needs to be a quicker, more efficient way to help people with this card. Can contact them to stop transaction totally useless and they promote scams and fraud. Bridge Card Participation Information on Electronic Benefits for clients and businesses, lists of participating retailers and ATMs, and QUEST. So after about two and a half weeks and still no Child Support, I finally decided to activate my Way2Go Card then created my online account, logged in and all my money was just sitting in my account waiting on me LOL. I still to this day have not received any papers and my money is gone because they let it cleared, instead of canceling it before it went threw. They would be able to switch the password.I need to cancel the card and be reassured a new one. I have been on hold for 5 HOURS for customer service! I agreed to use their way2go card, seemed like an easy solution. I was perplexed by this, but it wasnt that bad since I could still use money directly from the card. I spoke to someone on Thursday who informed me that it would be another 21 days or I could pay $15 for 2 day shipping and I would have it on Monday. The very same day that I sent the information, my claim was denied and closed due to conflicting information. I was in hold for 30 minutes and someone picked up and hung up on me.. I have a bad feeling that there may be some people working there (insiders/infiltrating scammers) collecting our card information and using it and/or selling our card information ito scammers because theres just way too many reviews on here that mention fraud and money missing from their accounts. Now I have to call the Way2Go customer service and pray they can find the money and give it back to me or something because I dont know what else to do. I called in the day before worried that it did not come, and I was told I could email a statement. WebTap the card type (Health, Medicare, Dental, Vision, etc). The website never loads properly and makes you re-log in several times and start completely over.Their automated service asked me to press 1 to confirm my address. Call the customer service number on the back of your card. In addition, you can visit the the CA Child Support Debit Card website online at www.goprogram.com. The selected method will be the same for all of that custodial party's child support cases as long as the payments are posted by the State Child Support Bureau, or by Allen, Marion, or Vanderburgh County Clerks' offices. This has to be the biggest scam Iv seen yet! Please help me in figuring out what should i do? The card sucks. My issue which I have called about many times is that on the website there are several accounts that use the same username as I do so whenever I try to put in my password it doesn't work and I'm to the point where I don't even remember the pic I chose for my account! If you have questions about this letter, please visit www.misdu.com, your Way2Go Card. For Customer Service Call 1-888-Way2Go0 (888-929-2460) 24 hours a day / 7 days a week / toll free International Calls: 866-569-4494 TTY: 1-877-906-0085 Visit our website at www.GoProgram.com How to Use Your Card Anywhere Your funds will be deposited to your prepaid debit MasterCard Way2Go Card account. Is everyone included in the electronic payment of child support? I was told a lot if people haven't recieved there cards. That would be a great addition also. WebTo contact MDES, call their Customer Service phone number at 1-855-709-1077. If you cannot afford child care, payment assistance is available. My problem is that I didn't receive the new card for child support and i can't get ahold of anyone who can help. Unable to use a card for uber. If you cant remember your PIN or want to change your PIN because you think someone Respectfully, Quinn. PIN issues must go through Card Customer Services. they are sick scamming bastards! im in a bad place and just want my money back that was owed to me. If you would like to learn more about Advanced Care Planning, are ready to begin planning, or would like support to achieve your plan please call for a free consult. Wtf? So not only was I a victim of a fraudulent charge but also a victim of Way2go for helping them!!!! Got stuff faster from china, Called 3 times got 3 different answers. I SPECIFICALLY told him NO! No. They act the same Way. Latest News. I have proof they did and when I call they just say they cant help me. I havent had any MAJOR issues. I cant log on GoProgramWay2GoCard anymore and I was always able to log on into GoProgramWay2GoCard but now I cant. So I Am Making A Review. Although the MiSDU can deposit funds onto the card immediately, the card cannot be used until the recipient activates their card by selecting their PIN. Withdrawals made at Allpoint ATMs will not be subject to a surcharge by the ATM owner. I was told that I had been transferred to the fraud department. When I click on it goes away. They don't know how to talk they are acting like kids. So because they are fucking stupid, I'm the one fucked and can't get to child support. Sorry but we are not able to help you, good bye. I wish the employment would've Bank of America. Plus I did it on a Friday, and that Saturday and Sunday did not count towards the 7 to 10 days! I tried calling and was on hold for 50 minutes and finally gave up. The recipient can complete the request for a debit card online, or download and complete the form and follow the instructions for sending it to the MiSDU. WebLogin - Way2Go Website. I now have to wait for the investigation report to come in the mail. Wow do I miss US Bank card holy shit. my son been paying child support. Come on!!!! I am livid and going to escalate this as far as I can because its unheard of to have a fraud team yet they dont even investigate the claim or try to help the victim. Its not like the child support I get is a substantial amount but for what its worth it is MY money and it seems that someone else is able to utilize the funds just fine shopping on a Military website, Target and other places. As long as our country are successfully maintaining the internet service, ensuring ideal ways to manage on-line banking, it is indeed such helpful services for the people to manage money efficiently. This is theft. Due to the virus and losing my job, I was approved for unemployment. The scammers cleared my card with 3 transactions from Dollar General in Detroit.I couldnt even go online an dispute the transaction and I still cant. The charge happened the beginning of September, its now the 3rd wk in October, I never seen any other charges so I wasnt worried about my card being used again. Its Over 15 working they mailed the card and didnt get nothing at this time. 2. After unsuccessfully being able to change my password in app however. Good luck I hope this works for you as it did for me. I hope you burn in hell! I would really suggest maybe updating the system for transferring funds. They never answer the phone. Information on communicable & chronic diseases. First off I would like to say I have never in my life dealt with a company that issues out government benefits and steals from you not only that you have to go through so much to even get access to your online account I better yet to talk to anyone with this company it's like pulling teeth you sit on the phone for numerous of hours talking to so-called customer service representative that don't try or will not help you with this issue they'll tell you oh this is the wrong department I'm going to dispatch you to the department you need to talk to then you sit on the phone for numerous hours you can hear them picking up and he can phone sometimes when they actually get on the phone they hang up and then again the same process over but to make a long story short my unemployment benefits was supposed to go to my car that I had on record I got sent a way to go card okay upon me activating my card that means I'm the only one in the company is the only one that has access to this card right or wrong well let me tell you my story somebody has to be in that company had a cash app connected to my card that never used just activated it took money buying things that was not me I'm located here in Brandon Florida these transactions were being made and California which I have never even visit there don't even know what the place looks like only on TV but anyways this transactions that are being done at the same time that I'm using my card down in Florida someone is using the same information in California and I called to make a complaint interacts to get help for my online access well this is way back in December of 2020 it is now may of 2021 and I still don't have access to the online banking or my account then I had to dispute all of these transactions that I did not do and not only that if you do all these transactions and one big dispute they should come back the same way and not only that have some type of proof that they were refund it or that you know the security department for theft are whatever may be can show you because if you have no online access to your account and basically they can tell you anything well my way to go unemployment benefits send me a text every time does the deposit that's only for the weeks that I claim now these people such big liars told me that they deposit this amount of money as a result of my dispute I wasn't contacted never got an email or even a text message to my phone stating these accusations now why can I transfer my money from this thieving lying just all over bad business card to my card that I already have that I trust and has never had an issue I can get in contact with customer service whenever his problem if I dispute anything they contact me back if I need access to online or I can't sign into my account that I have hands on right then and there not waiting for hours customer support oh no and when you call the card it says something about Florida card holders can no longer transfer their remaining balance from off the way to go card and that you can't tell them you have to go back to the unemployment to make a request of payment change and that's the only way but your remaining funds cannot be transferred to a card of your choice this is just plain out wrong and being bullied by a car company that the government trusts to issue or to manage the benefits of the fellow Americans and that's just not what this company is about they're liars they still they even make you feel like you don't know what you're talking about and get upset with you hang up in your face and one representative told me she's not worried about anything it's not her money it's not that's the most rude I'm professional disrespectful thing I've ever heard when talking to customer service of any sort I still yet have not received any proof of these funds do they say I'm supposed to have how am I supposed to see it I don't know because online access I have yet to get but they can tell me whatever they want on top of that get mad hang up and still get paid a paycheck there's no one to complain to because they always hang up on you you don't know who's the supervisor and it's all these different departments but when you call there it's limited things on the voicemail itself about this car that is really questionable because you can only do a couple of things that is to report your card stolen or to check a dispute or get your balance and your last 10 deposit transactions or purchase transactions this is how I found out about all almost two grand if not more of my money that was taken from off my card that I have no idea that was connected to someone's cash app card that's not in my name and all these different transactions that were made in California now again I'm located in Brandon Florida never been anywhere but here my whole 39 years of my life so is this like robbery are being forced to be bullied robbed and pretty much took advantage of by a company that our government trusts to issue or to have people's hard earned money stolen robbed taken with no help into regaining are having some type of resolution or solution to obtain the money that is honestly yours no one else's isn't that the right that we supposed to have as fellow Americans who please taxes I don't know what kind of rice this because I know that I'm not the only one that has been robbed deceived and misused mislead and pretty much bullied by this company what else is there for me to do I need help and I need my money this makes no sense to be robbed by a company that issues cards that is pretty much picked out by our leaders of this country it's crazy so what rights do I really have or do any of us really have when things like this are happening I need help from anyone please. 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