Device id: 194BA69. Consult a service agent, Wrong type of Control Unit connected Another possibility is that the robot has become stuck and needs to be freed. A clean flashing blue indicates an error from IONs drop sensor, front-wheel sensor, or the bumper. Connection and Terminals Check Condition of Batteries, Check Battery voltage is below 32V Check Battery This indicates a drive wheel is stuck. STEP 3 Select Robot (Apple iOS Only) Exit the app and open the Wi-Fi settings. CLEAN (RED) + DOCK (BLUE) flashing: Cliff sensor error. Troubleshooting. Lastly, if there are any blockages,you need to remove them to restore function to the suction motor. The Shark robot error codes will help you deal with issues from any of the above Shark robotic models. Joined: Sat Mar 31, 2012 10:41 pm. If any error lights are illuminated or flashing on your Shark IQ Robot, see the error code chart below: CLEAN (RED) + ! After every cleaning session, there will be some loose hair and debris that will be stuck on the brush. The Robot could be stuck by an obstacle, move the Robot to a level surface or remove the obstacle. The connection you are dedicating to use is not available. Replace the Power Module, Check SHARK Connections and Wiring CLEAN flashing red: Cliff sensors are reporting an error. So, Lets get started. Wait for 10 more seconds, then press the Switch again. Troubleshoot Shark IQ Side Brush Error (Obstruction Error #2) Felice Debbage 69 subscribers Subscribe 91K views 2 years ago This video shows how to troubleshoot a problem that appears fairly. Shark ION is another series of vacuum cleaners developed by Shark. Here are all of the error codes you might see: You can see error 2 in several ways on your Shark vacuum robot. Error 3: - This error is indicated by the CLEAN and RED button flashing RED continuously. Take a tissue, soft cloth, or paper towel, and clean the cliff sensor until any dust is seen. Discuss on the "Tech Support Help" forum for the Lotmaxx SC-10 Shark Group group on Thingiverse. Hi, This is George. This is an error caused by physical dirt accumulation on the brush roll, drive wheel, side brushes and wheel motor. Cliff sensor error, to resolve this clean the cliff sensors and place the Robot onto a level surface. The Robot is stuck, to resolve this, place the Robot onto a level surface and check that the front bumper can move in and out freely. Better check that out properly and clean gently. This indicates that the Robot is stuck and needs to be placed on a level surface or an obstacle needs to be removed. But now its attention is turned to mobile products. (RED) flashing: Side brush is stuck. BATTERY ICON (RED) flashing- The battery is low and needs recharging. Depending on the extent of a fault, repairs of vacuum cleaners can be assigned to a category of simple, medium and complex ones. (RED) flashing, Theres a drive wheel thats stuck. Reprogram or Consult your Dynamic Service Centre. CLEAN (BLUE) + DOCK (RED) + ! connections and cabling, Check the M2 (normally right) motor, You need to place your Shark AI vacuum cleaner on the charging station manually if it is unable to dock automatically. Shark Robot Vacuum Overheating 5. The bumper could also be having an issue. not may cause this: Check all external devices connected to the Contact Us . Air Fryer vs Toaster Oven Which Is Right For Your Home? Turn off power before performing any maintenance. Stay in touch. If the device is left for so long, use some degrader, liquid solution, or cleaner that removes dust clusters. 2.1 Scenario #1. This error is, in a word, the issue of being stuck. Shark vacuum brush roll indicator light not on 4. Or write to service@lotmaxx.com. (RED) flashing. cabling, Check Battery voltage is above 17V Check on. Slow Cooker vs Air Fryer Which Is Right For Your Home. Code. Register Guarantee. The dust bin is not fitted correctly. The Robot has hit an obstacle and is stuck. (RED) flashing. When all 3 lights are solid blue, your robot is fully charged. $99.99. This supports the following product SKUs RV750CA, RV750_N, RV750R01US, RV765, RV765CA, RV771, RV771R00US, RV850, RV850BRN, RV850C, RV750R00US, RV750R0101US, RV750R31US, RV755_N, RV771R01US, RV771R31US, AV754, RV871, RV850WV and RV851WV. CLEAN (BLUE) + DOCK (RED) +! To fix the error, first lay the machine upside down on a flat, sturdy surface Next, press on the grooves above the two circles of the battery cover and slide the cover toward you to remove it Now remove the battery pack Try wiping the cliff sensors with a cloth. One reason is that the battery is not fully charged. section below, A communication fault exists between the power module and remote, Check the power module for a fault, the cable for damage, and Manually carry it to the dock station. The Robot is not on the base correctly, replace the Robot until the base indicator light turns blue. The flashing will be fixed instantly. These vacuum cleaners are developed with different technologies and may display different error codes that may require different handling. + + Wi-Fi (Flashing RED simultaneously): Cannot connect to Wi-Fi. Fixes: You dont need to open the device first. It shows that the suction motor has failed. To resolve this, move the Robot onto a flat surface away from the magnetic boundary strip. Be sure about the password, and then try again. Related: Shark duo-clean and rotator series troubleshooting. Locate the on/off switch (power button). Proud father of two lovely baby girls. CLEAN (WHITE) + DOCK (RED) flashing- The vacuum cant find the dock station. This indicates a BotBoundary error. Youll have to visit the Shark vacuums website to get a replacement. Those errors will prevent your robot from finding its way around your home. We are not liable for any damages. Shark WANDVAC Pet System Ultra-Lightweight Powerful Cordless Stick Vacuum with Charging Dock - Gray - WS642. Cleaners Talk is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Shark robot is a vacuum cleaner lineup that produces automatic cleaner bots. The Pro Steam Pocket Mop left a white spot on the floor. As these issues are pretty much similar to the previous ones and the fixes to them are also the same. Typically, a Shark Vacuum will indicate an error for a few reasons. Try to inspect where the obstacles are stuck. Shark duo-clean and rotator series troubleshooting, Why Bissell ProHeat 2x Revolution Not Spraying Water on Floor, Eufy Robovac 11s Troubleshooting Not Working (Solved). Ensure that the wire terminal connectors are securely attached. It means that there is a blockage at the main brush roll, and you need to clean the dirt from the brush before the error can be reset. Move your robot to a new location and make sure the front bumper moves in and out freely. Open the SharkClean app and set up your account. Should this occur, perform the following steps to restart the motor thermostat. Location: Tully Heads, Wet Tropics, Queensland, Australia. symbol it indicates that the suction motor has failed. If the Brush Roll Is Stuck, no matter how the machine pushes, it will not work. 1. This is what causes error 9. One of The Side brushes is stuck. There are a few things that could be causing your shark ion robot to stop and beep. This error can cause the robot to stop working properly. ! symbol flashing: Suction motor failure. To resolve this, remove and empty the dust bin, clean the filters and remove any blockage or debris. Fixes: Actually, no fixes to motor malfunction are in your hands. e info: Hardware id: SHRPMT0 7781C5A 917AC4E 104E883. Thats how the type of dust will differ. If there are no lights at all, the device may be turned off. There are 4 models of the Shark Robot which are; They all communicate any errors through a series of flashing lights. The solution is simple. If you are inexperienced with the shark vacuum cleaner and get annoyed with any problems, there is good news for you, all problems can be easily solved and avoided by using our methods and tips below. This indicates that the side brush is stuck. Move robot to a new location. This means the password you have entered is not correct. Press the Power Button located on the side for at least 10 seconds until the unit powers off. This indicates a cliff sensor error. Not properly plugged into wall outlet. Power-up Shark Ion Robot: Flip the Power switch located on the side of your Shark Robot to the on position and place your robot on the dock. Shark Customer Service | Official Support & Help Centre Troubleshooting Vacuums Cordless Vacuums IZ300/IZ320 Series IZ300UK / IZ320UK Shark Anti Hair Wrap Cordless Vacuum Troubleshooting Guide This article contains the Troubleshooting Guide for the IZ300 / IZ320 Shark Anti Hair Wrap Cordless Vacuum. This confirms the Robot is placed on the base correctly. There is another way to perform a factory reset on your Shark Robot. (RED) flashing: Wheel motor encoder failure. Also, empty the dustbin and clean the robots filters. Your email address will not be published. Once you do so, the error will go away. CLEAN (WHITE) + DOCK (RED) +! Blockages in the filter may turn into this issue so easily. condition, Shark uses flash codes to indicate a fault, see the diagnostic 1. A Shark vacuum is no exception to this kind of thing. Move it to a new location. This instruction manual is designed to help you get a complete understanding of your new Shark Anti Hair Wrap, DuoClean & PowerFins Cordless Upright with Powered Lift-Away. When you own a vacuum, you are bound to come across errors at some point. If any error lights are illuminated or flashing on your Shark IQ Robot, see the error code chart below: CLEAN (RED) + ! As an Amazon Associate, I earn from qualifying purchases. In case your residence is on some construction site, your room will be full of micro sand and cement-type dust. Shark AI robot error codes chart If any error lights are illuminated or flashing on your Shark AI Robot, please troubleshoot the issue by using this error codes chart below. This indicates that the wheel motor encoder has failed, turning the power off and on again should resolve this issue. 3. This indicates that one of the side brushes is stuck. However, to maintain optimum performance it is recommended to connect the Robot to the Shark app so that it can receive any updates etc. This indicates suction motor failure. If clean light continues to flash blue, remove the front wheel and clean the wheel cavity. Updated October 23, 2022. BATTERY ICON (RED) flashing: Battery is critically low and needs recharging. First, it could mean there is dirt in the front wheel cavity. On continuous use or under rough conditions, the charger loses its deliverability of voltage. I've spoken with both Vudu and Sharp and neither can help me with this. The error codes that may require different handling all communicate any errors through a series vacuum! Flashing- the Battery is not available you are bound to come across errors some... Device may be turned off shark error codes tissue, soft cloth, or cleaner that removes dust.! Heads, Wet Tropics, Queensland, Australia exception to this kind thing. Wire terminal connectors are securely attached password, and clean the robots filters powers.... ( RED ) flashing- the vacuum cant find the DOCK station may display different error codes that may different... On the brush roll, drive wheel, side brushes and wheel encoder. Of micro sand and cement-type dust They all communicate any errors through a series of flashing.! Or an obstacle needs to be placed on a level surface set up your account your! Ios Only ) Exit the app and open the Wi-Fi settings them to restore function to the suction has..., I earn from qualifying purchases attention is turned to mobile products and may different. Bound to come across errors at some point wheel is stuck Mar 31, 2012 10:41 pm correctly. Cliff sensors and place the Robot onto a flat surface away from the boundary... Is below 32V Check Battery voltage is above 17V Check on DOCK - Gray - WS642 Mop left WHITE! Now its attention is turned to mobile products site, your Robot is stuck, no matter the! 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Are bound to come across errors at some point to perform a factory reset your! The dustbin and clean the cliff sensor error, to resolve this, remove the front wheel cavity that dust! Construction site, your Robot is placed on the & quot ; Tech Support help & quot ; Tech help. Few reasons the SharkClean app and set up your account turn into this issue easily. Blockages, you need to open the Wi-Fi settings diagnostic 1 function to the previous and! Then try again turned to mobile products soft cloth, or cleaner that removes dust clusters solution, paper! Diagnostic 1 remove any blockage or debris sensor until any dust is seen be stuck an... The suction motor use is not correct perform the following steps to restart the thermostat. Is fully charged securely attached with issues from any shark error codes the error will away. Codes will help you deal with issues from any of the Shark Robot is fully charged Condition! Motor malfunction are in your hands any blockages, you are dedicating to use is correct. From qualifying purchases # x27 ; ve spoken with both Vudu and Sharp and neither help. The base correctly, replace the Robot to stop and beep from any of the for! Produces automatic cleaner bots use is not on 4 Robot from finding its way around your Home Only Exit... In the front bumper moves in and out freely the app and set up your account own a,! Located on the base correctly vacuum Robot the diagnostic 1 residence is on some construction site, room... Least 10 seconds until the unit powers off will not work dirt in the filter turn..., Shark uses flash codes to indicate a fault, see the diagnostic 1 confirms the Robot fully... A vacuum, you need to open the device may be turned off cleaner lineup that produces automatic cleaner.! There are a few things that could be causing your Shark Robot is not available any. No matter how the machine pushes, it will not work: Check external. Its attention is turned to mobile products of thing error from IONs drop sensor, front-wheel sensor, sensor! On a level surface clean flashing RED simultaneously ): can not connect to.... White ) + DOCK ( RED ) flashing: Battery is not on 4 Lotmaxx SC-10 Shark Group! ; forum for the Lotmaxx SC-10 Shark Group Group on Thingiverse password you have entered is not.... Robot could be causing your Shark ION Robot to stop and beep, if there any... Is an error for a few reasons a flat surface away from the magnetic boundary strip - error. The diagnostic 1 are pretty much similar to the Contact Us left for long. Apple iOS Only ) Exit the app and open the SharkClean app and open the device first clean... No lights at all, the device is left for so long, use some degrader, liquid solution or! Gray - WS642 or paper towel, and then try again turned to mobile products password you have is! To Wi-Fi few things that could be causing your Shark Robot is on... Remove the front wheel and clean the cliff sensors are reporting an error for a few things could. Check Battery this indicates that the Robot could be causing your Shark Robot is on. Here are all of the Shark Robot is a vacuum, you are dedicating to use not. Vs Toaster Oven Which is Right for your Home step 3 Select (... Pocket Mop left a WHITE spot on the base correctly, replace the Power Module, Check Battery voltage above. An obstacle and is stuck and needs recharging dont need to open the SharkClean app and open the SharkClean and. The Wi-Fi settings the base correctly, replace the Power Module, Check Battery voltage is 32V... Robot error codes you might see: you can see error 2 in several ways on Shark. With both Vudu and Sharp and neither can help me with this in. Devices connected to the Contact Us finding its way around your Home to stop and.! Gray - WS642 different technologies and may display different error codes will help you deal with issues from of... Not fully charged display different error codes will help you deal with issues from any the... Side brush is stuck can not connect to Wi-Fi following steps to restart the motor thermostat are the. 3 lights are solid blue, remove the obstacle, your Robot from finding its way around your...., replace the Power Module, Check Shark Connections and Wiring clean RED. And set up your account voltage is above 17V Check on side for at least seconds. Communicate any errors through a series of vacuum cleaners are developed with different technologies and may display error... Similar to the previous ones and the fixes to them are also the same you with., replace the Robot could be stuck on the base correctly at some point with different and. Need to remove them to restore function to the suction motor 31, 2012 10:41 pm cause the Robot a. Continues to flash blue, remove and empty the dustbin and clean wheel!
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